RGV · EL VALLE DE RÍO GRANDE 1300 N 10th St Ste 210, McAllen, TX 78501
IPH Home Health Care
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A CLEARER TRANSITION HOME.

Leaving the hospital.
Preparing for what comes next.

For hospitalists, discharge planners, case managers and families coordinating care after a hospital stay. Start a home health request with IPH.

Start my IPH review ↗(956) 971-0224
Professional support at home
Professional care. A human touch.

One request. A team to guide you.

01

A route for hospitalists and discharge planning teams

02

Review of orders, requested disciplines and home location

03

Coordination of coverage, documentation and first-visit planning

Hospitalists are physicians who manage care during hospitalization. IPH’s role is home health intake and coordination after discharge. A hospital referral, active insurance or a submitted form does not guarantee admission or a same-day start.

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Your first questions.

Can I start before discharge?

Yes. The hospital team or family can start the intake so IPH can review the requested location, orders and documentation.

Can the hospital send the medical order?

The referring team can use IPH’s professional intake or its confirmed fax channel. Patient-specific documents should not be entered into Luis’s chat.

When will the first visit happen?

IPH must confirm clinical appropriateness, coverage, staffing and a start date. The form collects a request; it does not book a confirmed visit.

Who can start IPH’s hospital-to-home intake?

A patient, authorized family member, hospitalist, discharge planner, case manager or referring office can start the appropriate route. The form asks for the contact person and adapts the information requested to their role.

Does hospital discharge automatically mean home health is covered?

No. A discharge plan and an active insurance card do not by themselves confirm coverage, authorization or admission. IPH reviews the plan, orders, clinical needs, location and availability.

What is the difference between a hospitalist and home health?

A hospitalist manages medical care during a hospital stay. Home health provides appropriate ordered care at home after review. IPH’s hospital-to-home route helps coordinate the transition; it does not replace the inpatient physician.

Can the hospital send the same referral by web and fax?

The referring team can use its authorized channels, but should identify the same patient and request clearly. Staff reviews possible duplicates before combining information; receiving two documents does not mean two admissions.

What if insurance cannot be verified before the patient leaves the hospital?

The request remains pending verification or staff review. A portal outage or missing access must not be treated as a coverage denial. Coordinate the discharge plan with the hospital and IPH team.

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