RGV · EL VALLE DE RÍO GRANDE 1300 N 10th St Ste 210, McAllen, TX 78501
IPH Home Health Care
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YOUR PATIENT. A COORDINATED NEXT STEP.

From your office.
To support at home.

A clear intake route for orthopedic offices, wound clinicians, oncology teams and other specialists referring patients for home health review.

Start my IPH review ↗(956) 971-0224
Professional support at home
Professional care. A human touch.

One request. A team to guide you.

01

One starting point for the referring office and contact person

02

Face to Face documentation and ordered disciplines

03

Staff review of coverage, completeness and next steps

IPH coordinates referrals; it does not offer a directory of specialist doctors or guarantee that all specialty services can be delivered at home. Use the professional intake to provide the required information. Admission, orders and the first visit are confirmed by IPH.

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Your first questions.

What does the referring office need?

Contact details, the requested service and relevant patient, payer and Face to Face information. The professional form follows the fields on IPH’s supplied document.

Can I send the referral by fax?

IPH’s supplied form lists fax (956) 971-0298. The staff checks completeness and coordinates the next step; a received fax is not an accepted admission.

What does thirty-minute confirmation mean?

IPH advertises patient or referral confirmation in thirty minutes. Confirm requirements and when that timeframe begins with the team. It is not a guarantee of a home visit within thirty minutes.

What is the purpose of IPH’s Face to Face form?

It organizes patient, physician, payer, encounter and clinical information for the home health review. The supplied form includes findings supporting home health and homebound status, orders and physician signature. IPH confirms the current documentation requirements.

Can every patient or family member complete physician findings on the referral form?

Patients and families can begin the inquiry and provide information they are authorized to share. Clinical findings, medical orders and the required clinician signature must come from the appropriate professional or authorized documentation.

Which home health disciplines appear on IPH’s Face to Face form?

The supplied form lists Nursing, PT, OT, ST and HHA. IPH’s service information also includes medical social work. The referring order and the IPH team determine the disciplines appropriate for the case.

Does the specialist referral form create an electronic physician signature?

No. A typed physician name helps staff follow up; it does not replace a required clinician signature or certify a Face to Face encounter. Staff must obtain and review the authorized signed documentation.

What happens if a specialist referral is incomplete?

The request is kept for staff follow-up and marked for missing information or review. Missing documentation is not the same as an insurance denial. IPH contacts the appropriate person to continue the review.

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